Personalized customer service

Packaging Equipment Service & Maintenance for Peak Performance

Keeping Your Packaging Lines Running at Peak Performance Maximise uptime, extend machine life, and protect your investment with Schubert UK’s dedicated service and support.


Uwe Galm, Director Customer Services stands over a stainless steel belt running film across the length of it.
One man kneeling on the floor in front of a packaging machine, while another man is stood up talking to him.

Schubert's commitment
to after-care

Our service team is the largest team within the UK subsidiary, that is our commitment to your after-care.


Our machines are built for longevity and our service team ensures they deliver on that promise. From preventive maintenance and spare parts supply to component refurbishments, retrofits, and operator training, Schubert UK provides everything you need to keep your packaging lines performing at their best.


Whether you need a quick part replacement, a line inspection, or a complete system upgrade, our UK-based team is ready to help.

Black background with a black box in the front of it, the 3D printing part box, on the right is the 3D Part Box sign.

Change parts and modifications

Flexibility is at the heart of every Schubert system, and our change parts and modification services make it easy to adapt your packaging line as your business evolves. Whether you’re launching new products, switching formats, or responding to seasonal demand, we provide custom-designed format parts and upgrades that keep your equipment performing at its best.

Our lightweight, easy-to-handle format parts allow for quick, tool-free changeovers - reducing downtime and increasing line efficiency. For more significant updates, our retrofit and modification options enable your existing systems to handle new packaging types or integrate advanced features, without the cost of a full machine replacement.

To print extra parts on site we offer our 3D printing PARTBOX for even further ease and give you full control over your own tooling.

Three men sat in front of laptops smiling while a woman stands over one of them pointing to a laptop helping them.

Customer training

Your team is your first line of defence against downtime and your operators are the key to maximising performance. Schubert UK offers tailored training programs designed to give your team the knowledge and confidence they need to run, maintain, and optimise your packaging systems.

From hands-on sessions during installation to refresher courses for experienced teams, our training covers everything from day-to-day operation and format changeovers to preventive maintenance and troubleshooting. Courses are led by certified Schubert technicians and can be delivered on-site at your facility or at our dedicated training centre.

Our services



Parts supply

Man looking through a microscope at a white and metal tool that clips on to the end of a robot arm.

Keep downtime to a minimum with genuine Schubert components, available through our UK-based supply network. We offer fast shipping, customised spare part packages, and expert advice to ensure you have the right parts when you need them.

To print extra parts on site we offer our 3D printing PARTBOX for even further ease and give you full control over your own tooling.

Component refurbishment

Two men wearing a Schubert blue polo top talking to each other and inspecting a robot tool.

Why replace when you can restore? Our refurbishment service gives worn components a new lease on life, helping you reduce costs without compromising performance. All refurbishments are carried out to Schubert’s exacting standards for quality and reliability.

Inspection & Maintenance

A man and a woman wearing hair nets and a face mask looking at the user screen of the packaging machine, operating changes from the screen.

Regular maintenance means fewer surprises. Our skilled engineers perform detailed inspections and scheduled maintenance to detect issues before they become downtime ensuring consistent performance and optimal efficiency.

Modifications & retrofits

Two men stood over a stainless steel shaft. One of the men is writing down notes as they both look at the machine.

Future-proof your investment with smart upgrades. Whether you need new format parts, updated grippers, or a full system retrofit to handle new products, our modular platform makes adapting easy — without a complete machine replacement.

System troubleshooting

Grey background with a small screen on the front, showing both the front and back of it with different options on the front of the screen.

Unexpected issue? (90%?) of problems are solved within 2 hours of contacting our helpline. Our UK-based experts are ready to help. On-site or remotely. With advanced diagnostics and direct access to Schubert’s global support network, we’ll have your system back online quickly and efficiently.

"Schubert became a very obvious choice, and I don’t regret it one bit. It’s provided everything we’ve expected."

Geoff Dziuda, Vice President Operations Sweet Candy Company, Juni 2023

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